Information on customer service and instructions for the coronavirus situation
Our customer service for Insurance Services has become congested due to the increased need for advice related to the coronavirus situation. Our other customer services are operating normally.
Customer service for Insurance Services will respond to all messages and call requests, but there may be a delay in responding. Try to take care of all changes related to insurance and payment matters primarily through our eServices. You can also take care of pension and rehabilitation matters on our eServices.
We have launched a dedicated page for the impacts of the coronavirus at the address varma.fi/en/corona. Among other things, this page contains information on ways that we support our customers in these exceptional circumstances.