1. Varma's eServices
The Varma.fi eServices is an electronic service produced by Varma Mutual Pension Insurance Company (Varma) through which entrepreneurs and employers (customers) can take care of their earnings-related pension matters online. The Varma.fi eServices (eServices) are available to the customer in the agreed-upon extent. The eServices are free of charge.
2. Authorisation to use the eServices
The customer can use the eServices once they have received access rights to the eServices from Varma. Varma provides the customer with a user ID and password for using the eServices. The customer may also access the eServices without the user ID or password, using valid banking codes accepted by the eServices.
The customer ensures that the user ID and password provided by Varma do not fall into unauthorised hands. If necessary, Varma can renew the user IDs and provide the customer with new credentials. If the customer suspects that the user ID or password has fallen into unauthorised hands, they should immediately inform Varma of this by calling 010 192 100, Monday to Friday, from 8 a.m. to 4 p.m.
The customer’s responsibility for the use of the user ID ends once Varma has been notified by the customer to cancel the user ID.
The customer designates a main user for the eServices. The main user takes care of all of the customer’s access rights to the eServices, and reports the extent to which other users are authorised to use the eServices. The main user can add, edit and remove user rights in the eServices. If the customer reports changes in access rights outside Varma’s service hours, Varma considers the notice to be submitted at 8 a.m. the following normal business day. Varma’s service hours are Monday to Friday, 8 a.m. to 4 p.m.
If the customer authorises an insurance broker to take care of insurance matters on its behalf, Varma may change the customer’s access rights to conform to the broker commission agreement or power of attorney. The customer does not need to report the matter separately. Changes to the access rights take effect once Varma has been informed of the commission of an insurance broker and has received the power of attorney.
3. Hardware, software and data connections
The customer procures and pays for the hardware, software and data connections required for the eServices. The customer is also responsible for their expenses, functioning and compatibility with the eServices. Varma and the customer are each responsible for the data security of their respective data systems.
4. Responsibility for use of the eServices
The customer is responsible for all transactions carried out in the eServices using valid credentials. The content of the transactions and messages in the eServices are considered to correspond to those saved in the eServices. Varma assumes no responsibility for any loss or damage caused by a failure of eServices credentials.