Skip to content

Current issues

We are there for our customers despite coronavirus

Varma’s customer service is available as usual through phone and chat, and pension and rehabilitation applications are processed and pensions paid in the normal manner despite coronavirus.

You can contact us in insurance, pension and rehabilitation matters by phone on weekdays from 8 am to 5 pm by calling 010 192 102 (when calling from outside Finland +358 10 192 102). You can also contact us through our chat service or log into our eServices at varma.fi. Our customer service point in Salmisaari, Helsinki is closed until further notice.

Do you already use our new electronic employee pension card?

Our electronic employee pension card was renewed in August 2019 and is now easier to use than before. The new electronic card can be used without an internet connection. The electronic card functions as proof of being retired in just the same way as a traditional card sent by post. Therefore, in order to get pensioner discounts, you no longer need to carry with you a separate plastic card once the card is saved on your phone or tablet.

We recommend visiting our eServices to save the new version of the electronic employee pension card as soon as possible, especially if you are already using an electronic card saved before the end of August 2019. The employee pension card can no longer be opened with the old icon.

How to obtain an electronic employee pension card

2020 tax rate for pension recipients to be applied as of 1 February

From the beginning of February, we will withhold tax from pensions according to the 2020 tax rate reported by the Finnish Tax Administration. As a result of this, the amount of pension paid into your account may change from the beginning of February. You can check the amount of pension that will be paid to you in February using your Finnish online banking codes or a mobile certificate on Varma’s eServices.

Would you like to raise the tax rate on your pension?

If you would like to pay a higher withholding tax rate than what the tax authorities have informed you of, you can raise your tax rate on our eServices. If you wish, you can also inform our pension payments department of the higher tax rate by phone or online via the “Messages and attachments” service.

Go to your personal pension details on our eServices

Varma’s electronic employee pension card to be renewed at the end of August

Our electronic employee pension card is now easier to use than before. With the implementation of new technology, the electronic card can now be used without an internet connection. The card is saved to the home screen of a mobile phone or tablet and opens from the icon without signing in. Saving the card works best with Android and iPhone phones and tablets. The electronic card functions as proof of being retired in just the same way as a traditional card sent by post. Therefore, in order to get pensioner discounts, you no longer need to carry with you a separate plastic card once the card is saved on your phone or tablet.

We recommend visiting our eServices to save the new version of the electronic employee pension card as soon as possible, especially if you are already using an electronic card saved before the end of August. The old employee pension card icon will be taken out of use at the beginning of November 2019. After that, the employee pension card can no longer be opened with the old icon. Saving the card is as handy as before. Clear instructions for saving the card can be found on the employee pension card page of our eService. The page is visible to those recipients of a pension who have the right to an employee pension card.

 

Current issues
(function (w, d, s, l, i) { w[l] = w[l] || []; w[l].push({ 'gtm.start': new Date().getTime(), event: 'gtm.js' }); var f = d.getElementsByTagName(s)[0], j = d.createElement(s), dl = l != 'dataLayer' ? '&l=' + l : ''; j.async = true; j.src = '//www.googletagmanager.com/gtm.js?id=' + i + dl; f.parentNode.insertBefore(j, f); })(window, document, 'script', 'dataLayer', 'GTM-MJL5CR'); (function () { window.ldfdr = window.ldfdr || {}; (function (d, s, ss, fs) { fs = d.getElementsByTagName(s)[0]; function ce(src) { var cs = d.createElement(s); cs.src = src; setTimeout(function () { fs.parentNode.insertBefore(cs, fs) }, 1); } ce(ss); })(document, 'script', 'https://sc.lfeeder.com/lftracker_v1_kn9Eq4RRYxk4RlvP.js'); })(); (function(w, t, f) { var s='script',o='_giosg',h='https://service.giosg.com',e,n;e=t.createElement(s);e.async=1;e.src=h+'/live/'; w[o]=w[o]||function() {(w[o]._e=w[o]._e||[]).push(arguments)} ;w[o]._c=f;w[o]._h=h;n=t.getElementsByTagName(s)[0];n.parentNode.insertBefore(e,n); })(window,document,3860); (function(h,o,t,j,a,r){ h.hj=h.hj||function(){(h.hj.q=h.hj.q||[]).push(arguments)}; h._hjSettings={hjid:928553,hjsv:6}; a=o.getElementsByTagName('head')[0]; r=o.createElement('script');r.async=1; r.src=t+h._hjSettings.hjid+j+h._hjSettings.hjsv; a.appendChild(r); })(window,document,'https://static.hotjar.com/c/hotjar-','.js?sv='); var _paq = _paq || []; /* tracker methods like "setCustomDimension" should be called before "trackPageView" */ _paq.push(["setCookieDomain", "*.varma.fi"]); _paq.push(["setDomains", ["*.varma.fi"]]); _paq.push(['trackPageView']); _paq.push(['enableLinkTracking']); (function() { var u="//piwik.varma.fi/piwik/"; _paq.push(['setTrackerUrl', u+'piwik.php']); _paq.push(['setSiteId', '1']); var d=document, g=d.createElement('script'), s=d.getElementsByTagName('script')[0]; g.type='text/javascript'; g.async=true; g.defer=true; g.src=u+'piwik.js'; s.parentNode.insertBefore(g,s); })();