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Current issues

We are there for our customers despite coronavirus

Varma’s customer service is available as usual through phone and chat, and pension and rehabilitation applications are processed and pensions paid in the normal manner despite coronavirus.

You can contact us in insurance, pension and rehabilitation matters by phone on weekdays from 8 am to 4 pm by calling 010 192 102 (when calling from outside Finland +358 10 192 102). You can also contact us through our chat service or log into our eServices at varma.fi. Our customer service point in Salmisaari, Helsinki is closed until further notice.

Do you already use our new electronic employee pension card?

Our electronic employee pension card was renewed in August 2019 and is now easier to use than before. The new electronic card can be used without an internet connection. The electronic card functions as proof of being retired in just the same way as a traditional card sent by post. Therefore, in order to get pensioner discounts, you no longer need to carry with you a separate plastic card once the card is saved on your phone or tablet.

We recommend visiting our eServices to save the new version of the electronic employee pension card as soon as possible, especially if you are already using an electronic card saved before the end of August 2019. The employee pension card can no longer be opened with the old icon.

How to obtain an electronic employee pension card

 

 

Current issues
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