What to do when I haven't received my pension record?

If you opted for the electronic pension record or have logged in to view your record, we will not send you the pension record by post. The electronic earnings-related pension record is always up to date. You can see the pension record by logging in to our online service using your Finnish banking codes.

The paper version of the pension record every three years

If you have not opted for the electronic pension record, we will send the paper version to you by post every three years. Those aged 60 and over, however, will receive the record annually. The pension record sent by post shows the amount of your pension up until the previous year. The paper version of the pension record is only sent to residents of Finland.