What to do when I haven't received my pension record?

If you have logged in to view your electronic pension record, we will not send you the pension record by post. The electronic earnings-related pension record is always up to date. You can see the pension record by logging in to our online service using your Finnish banking codes.

The paper version of the pension record every three years

If you have not viewed your electronic pension record, we will send the paper version to you by post every three years. Those aged 60 and over, however, will receive the record annually. The pension record sent by post shows your earned income for the current year and the previous six calendar years. The paper version of the pension record is only sent to residents of Finland.