Contact us

We are here for you. You can find answers to most of the frequently asked questions: click a button below to choose the service role that best describes your situation. Our Varma Online Service can be used for handling many matters related to your customer relationship. In addition, we provide personal service both in chat and by telephone. You can find all of our contact details and opening hours at the bottom of this page.

Varma's contact details

Customer service
010 192 102

TyEL and YEL insurance matters
Mon–Fri 8:00–16:00

Pension and rehabilitation matters
Mon-Fri 9:00–15:00

Exchange
010 2440
Mon-Fri 8:00–17:00

Fax

+358 (0) 10 244 4752

Visiting address

Salmisaarenranta 11, Helsinki

Please note that we do not have a customer service point in our office.

Mailing address

PO Box 1, 00098 VARMA

Email

firstname.familyname@varma.fi
In email addresses, the characters å and ä are replaced with the character a, and the character ö is replaced with the character o. Hyphens in names are not omitted.
Please use Varma Online Service as the primary method for sending confidential messages.

Send us a message in Varma Online Service

Business ID

0533297-9

Online invoices

Invoices to Varma should primarily be sent as online invoices.

Further instructions for sending online invoices

Do you want to send messages to Varma?

Send a message by logging in Varma Online Service

We want to ensure your information security, and we hope that when you send messages and attachments, you primarily use our Online Service.

Alternatively, you can use a secure email connection. Instructions: Begin by selecting a subject:

YEL insurance for the self-employed
TyEL insurance for employees
Accessibility
Other matters

Enter your own email address as the sender. If you select the topic “Other matters”, also include the recipient’s email address. If you submit documents, enter skannaus@varma.fi as the recipient. Press Continue.

Enter the subject and your message. Include the required attachments. Press Send.

Occupational health care

Use secure email to send the rehabilitant’s or disability pension applicant’s Medical Statement B or a copy of the medical record securely. Enter your own email address as the sender and enter the rehabilitant’s or applicant’s personal identity code in the Subject field. You can leave the Message field empty. Please note that we will not reply to your message.

Use secure email to send the Medical Statement B or a copy of the medical record securely

Prices of phone calls to Varma

Varma’s phone numbers beginning with 010 19

The local network rate is charged for calls made from a landline connection, and the standard mobile rate is charged for calls made from a mobile phone network. There is a fee for queuing.

If you are calling from a mobile phone, you should inquire with your operator as to whether the mobile phone rate is included in your package or charged separately.

Varma’s phone numbers beginning with 010 244

Calls made from a landline and mobile phone network cost 8.35 cents/call + 16.69 cents/min (incl. VAT).