Contact us

We are here for you. You can find answers to most of the frequently asked questions: click a button below to choose the service role that best describes your situation. Our Varma Online Service can be used for handling many matters related to your customer relationship. In addition, we provide personal service both in chat (in Finnish) and by telephone. Please see all our contact information and service hours below on this page.

Varma's contact details

Customer service

+358 10 192 100

TyEL and YEL insurance matters (Mon–Fri 8:00–16:00)

Pension and rehabilitation matters (Mon–Fri 9:00–15:00)

Prices of phone calls to Varma

Exchange

+358 10 2440

(Mon–Fri 8:00–17:00)

Prices of phone calls to Varma

Addresses

Visiting address:
Salmisaarenranta 11, Helsinki

Please note that we do not have a customer service point in our office. Read more about the accessibility of the premises.

Mailing address:
PO Box 1, 00098 VARMA

Send message

We want to ensure your information security, and we hope that when you send messages and attachments, you primarily use our Online Service.

Send a message by logging in Varma Online Service

If you do not have personal banking codes, for example, you can also send a secure email.

Use a secure email connection

Send email

firstname.familyname@varma.fi

In email addresses, the characters å and ä are replaced with the character a, and the character ö is replaced with the character o. Hyphens in names are not omitted.

When sending confidential messages, please primarily use the Varma Online Service.

Send us a message in Varma Online Service

Occupational health-care’s attachments

Use secure email to send the rehabilitant’s or disability pension applicant’s Medical Statement B or a copy of the medical record securely. Enter your own email address as the sender and enter the rehabilitant’s or applicant’s personal identity code in the Subject field. Just put an empty space in the Message field, no text. Please note that we will not reply to your message.

Send documents using secure email

Online invoices

Invoices to Varma should primarily be sent as online invoices. See more detailed instructions on sending online invoices.

Fax

+358 (0) 10 244 4752

Business ID

0533297-9

Accessibility

Parking and accessible entrance

The passenger drop-off point is located in front of the main entrance. On the left side of the main entrance, there is one wider parking space for longer-term parking, indicated with separate signs.

A separate accessible entrance, equipped with a wheelchair ramp and an automatic door, is located to the right of the main entrance. The lobby service personnel will open the door.

Indoor spaces

The visitor registration point is located in the entrance lobby, on the same floor as the accessible entrance. There are seats and accessible toilet in the lobby.

From the lobby, you can access the visitor meeting rooms with a spacious lift. The floor numbers on the lift buttons are elevated.

An induction loop is available in the auditorium but not in other meeting rooms at the moment. You can take a guide or service dog with you in the meeting rooms.

Further information

For further information about the accessibility of the premises, contact lobby services via the telephone exchange (tel. +358 (0)10 2440).

Do you want to send messages to Varma?

Varma Online Service

We want to ensure your information security, and we hope that when you send messages and attachments, you primarily use our online service.

Send a message by logging in Varma Online Service

Secure email

If you do not have personal banking codes, for example, you can also send a secure email.

  1. Begin by selecting a subject below.
  2. Enter your own email address as the sender. If you select the topic “Other matters”, also include the recipient’s email address. Press Continue.

  3. Enter the subject and your message. Include the required attachments. Press Send.

Select a subject:

YEL insurance for the self-employed
TyEL insurance for employees
Sending documents
Occupational health-care’s attachments
Accessibility
Other matters

Occupational health care

Use secure email to send the rehabilitant’s or disability pension applicant’s Medical Statement B or a copy of the medical record securely. Enter your own email address as the sender and enter the rehabilitant’s or applicant’s personal identity code in the Subject field. Just put an empty space in the Message field, no text. Please note that we will not reply to your message.

Use secure email to send the Medical Statement B or a copy of the medical record securely

Prices of phone calls to Varma

Varma’s phone numbers beginning with 010 19

The local network rate is charged for calls made from a landline connection, and the standard mobile rate is charged for calls made from a mobile phone network. There is a fee for queuing.

If you are calling from a mobile phone, you should inquire with your operator as to whether the mobile phone rate is included in your package or charged separately.

Varma’s phone numbers beginning with 010 244

Calls made from a landline and mobile phone network cost 8.35 cents/call + 16.69 cents/min (incl. VAT).