Contact us
We are here for you. You can find answers to most of the frequently asked questions: click a button below to choose the service role that best describes your situation. Our Varma Online Service can be used for handling many matters related to your customer relationship. In addition, we provide personal service both in chat (in Finnish) and by telephone. Please see all our contact information and service hours below on this page.
Varma's contact details
Customer service
TyEL and YEL insurance matters (Mon–Fri 8:00–16:00)
Pension and rehabilitation matters (Mon–Fri 9:00–15:00)
Exchange
Addresses
Visiting address:
Salmisaarenranta 11, Helsinki
Please note that we do not have a customer service point in our office. Read more about the accessibility of the premises.
Mailing address:
PO Box 1, 00098 VARMA
Send message
We want to ensure your information security, and we hope that when you send messages and attachments, you primarily use our Online Service.
Send a message by logging in Varma Online Service
If you do not have personal banking codes, for example, you can also send a secure email.
Send email
firstname.familyname@varma.fi
In email addresses, the characters å and ä are replaced with the character a, and the character ö is replaced with the character o. Hyphens in names are not omitted.
When sending confidential messages, please primarily use the Varma Online Service.
Occupational health-care’s attachments
Use secure email to send the rehabilitant’s or disability pension applicant’s Medical Statement B or a copy of the medical record securely. Enter your own email address as the sender and enter the rehabilitant’s or applicant’s personal identity code in the Subject field. Just put an empty space in the Message field, no text. Please note that we will not reply to your message.
Online invoices
Invoices to Varma should primarily be sent as online invoices. See more detailed instructions on sending online invoices.
Fax
+358 (0) 10 244 4752
Business ID
0533297-9
Do you want to send messages to Varma?
We want to ensure your information security, and we hope that when you send messages and attachments, you primarily use our online service.
If you do not have personal banking codes, for example, you can also send a secure email.
- Begin by selecting a subject below.
- Enter your own email address as the sender. If you select the topic “Other matters”, also include the recipient’s email address. Press Continue.
- Enter the subject and your message. Include the required attachments. Press Send.
Select a subject:
YEL insurance for the self-employed
TyEL insurance for employees
Sending documents
Occupational health-care’s attachments
Accessibility
Other matters
Use secure email to send the rehabilitant’s or disability pension applicant’s Medical Statement B or a copy of the medical record securely. Enter your own email address as the sender and enter the rehabilitant’s or applicant’s personal identity code in the Subject field. Just put an empty space in the Message field, no text. Please note that we will not reply to your message.
Use secure email to send the Medical Statement B or a copy of the medical record securely
Prices of phone calls to Varma
The local network rate is charged for calls made from a landline connection. There is a fee for queuing.
The standard mobile rate is charged for calls made from a mobile phone network. There is a fee for queuing.
You should inquire with your operator as to whether the mobile phone rate is included in your package or charged separately.
Accessibility of the Varma's premises
The passenger drop-off point is located in front of the main entrance. On the left side of the main entrance, there is one wider parking space for longer-term parking, indicated with separate signs.
A separate accessible entrance, equipped with a wheelchair ramp and an automatic door, is located to the right of the main entrance. The lobby service personnel will open the door.
The visitor registration point is located in the entrance lobby, on the same floor as the accessible entrance. There are seats and accessible toilet in the lobby.
From the lobby, you can access the visitor meeting rooms with a spacious lift. The floor numbers on the lift buttons are elevated.
An induction loop is available in the auditorium but not in other meeting rooms at the moment. You can take a guide or service dog with you in the meeting rooms.
For further information about the accessibility of the premises, contact lobby services via the telephone exchange (tel. +358 (0)10 2440).