Our customer service is very busy at the moment. We apologise for any inconvenience this may cause. We answer messages and calls in their order of arrival. Read more about the service hours and service channels. We have also compiled answers to frequently asked questions.

The fastest way to take care of your insurance matters is through the Varma Online Service. In the service you can, for example, apply for a change to your YEL income, view your invoices, apply for an extended term of payment and request a payment certificate.

Easy and professional service

We always provide you with personal service appropriate for your situation – independent of time and place. The easy-to-use Varma Online Service allows you to manage your affairs whenever it best fits your schedule. We support you in changes and unexpected situations related to life and concerning your company, whether you are expecting an addition to the family, fall ill or need flexible payment arrangements. To receive further instructions, click the question that describes your situation.

Get in touch with us

Take care of your YEL matters online

In our online service, you can, for instance

  • send us messages and attachments through a secured connection
  • see past and future YEL contributions
  • request an extended term of payment for an invoice
  • apply for a change in your YEL income.

Sign in to the service using your personal banking codes.

Log in to Varma Online Service

Phone and chat

010 192 100

Our insurance service can be reached by phone and through chat from Monday to Friday, 8:00–16:00. You can also submit a call-back request through the phone service.

At the same number, our experts advise you on your personnel's work ability, rehabilitation, and disability pension matters from Monday to Friday, 9:00–15:00.